Complaint Submission | Prime Medic

At Prime Medic, we value your feedback and are committed to providing the best healthcare experience. If you have any concerns or complaints regarding our services, we encourage you to share them with us so we can address them promptly and effectively.

How to Submit a Complaint

1. Put your information in the form below:
• Full Name:
• Date of Birth:
• Mobile Number:
• Booking Reference Number:
• Complaint Reason:
• Desired Resolution/Action:
• Signature:
2. Click the link below to download the form

1. Email your completed form: Once completed, send your complaint form to admin@primemedic.com.au for review.

Once you submit your complaint, our team will review it and get back to you within 48 hours with a resolution or further inquiries if needed.

Why Choose Prime Medic?

At Prime Medic, we prioritize your health and convenience, ensuring a seamless healthcare experience with:

24/7 Online GP Consultations: Access expert medical advice anytime, anywhere.

Hassle-Free Prescription Services: Get prescriptions instantly delivered to your preferred pharmacy.

Telehealth Solutions: Easy access to healthcare from the comfort of your home.

Experienced Medical Professionals: Our highly trained doctors are committed to providing top-quality care.

Secure and Confidential Services: Your health data is protected with advanced security measures.

For any urgent assistance, you may contact our customer support team at admin@primemedic.com.au or call us at 1300090252.